Frequently Asked Questions

Interior design meets five-star service and all the features found in traditional studios — revolutionize your client’s experience in a space that makes it easy to capture stunning imagery backed by a team that is fully focused on helping creatives succeed.

Location

We’re located at 137 Koonce Fork Rd, Unit F & G, Richlands, NC 28574

  • The studio is ground level and directly connected to the parking lot providing handicap accessible access. Parking is free.

  • We’re located in the busy commercial area of Richlands, NC. We are close to:

    • Waffle House (Within a Few Hundred Feet)

    • Starbucks (Across the Street)

    • Arby’s (Across the Street)

    • Dunkin Donuts (Across the Street)

    • Wendy’s (Across the Street)

    • Highway 55 (Across the Street)

    • Tractor Supply (Across the Street)

    • McDonalds (Adjacent)

    • Bojangles (1 Mile)

    • Piggly Wiggly (1 Mile)

    • Domino’s Pizza (1 Mile)

    • Walmart (2 Miles Away)

    • Taco Bell (2 Miles Away)

    • Pizza Hut (2 Miles Away)

    • Albert J Ellis Airport (6.6 Miles Away)

    With a population that is quickly growing, several upcoming projects are expected to break ground in 2026:

    • Fairfield Inn & Suites by Marriott (Will Have a Connected Parking Lot to Our Studio)

    • Cookout (Across the Street)

    • Wawa (2 Miles Away)

  • While here, you are welcome to use the exterior of the building and the back area which is adjacent to a field. Entry into the field is not allowed, but can be used as a backdrop.

    We’re also located close to:

    • Richlands Steed Park (6 Minutes) This park has tall pines, an open field, and an incredible ivy formation in the early spring through late fall.

    • Mike’s Farm (8 Minutes)

    • Discovery Gardens of Onslow County (10 Minutes)

    • Big Branch Bike Park (12 Minutes)

    • New River Waterfront Park (19 Minutes)

    • Jacksonville Downtown (19 Minutes)

    • Riverwalk Park (20 Minutes)

    • Riverwalk Marina (21 Minutes)

    • Sturgeon City Park (21 Minutes)

    • Wilson Bay Park (22 Minutes)

    • Jacksonville Commons (22 Minutes)

  • There is! Our number one goal in creating this space was to provide a place for creatives to come together, so ultimately we chose this location as it is a centerpoint for the key metropolitan areas of Raleigh/Durham (1 hour, 40 minutes), Wilmington (1 hour, 15 minutes), Greenville (1 hour, 15 minutes), and New Bern (50 minutes).

    Our location provides:

    • Close proximiity to OAJ airport (12 Minutes) which provides flights from American Airlines connecting through Charlotte and Delta Air Lines connecting through Atlanta.

    • Accessibility to a variety of restaurant chains and local restaurants.

    • Easy access to large highways with low traffic volumes ensuring you have an easy drive without all of the stop and go.

  • Not at all! In fact, the vast majority of clients who do sessions with photographers in our studio are from areas like Raleigh, Goldsboro, and Wilmington. Combining a large selction of restaurants and easy access from highways with little traffic and beautiful scenery, we’ve found that clients not only don’t mind the commute, but also tend to appreciate the ease of getting here and the comforts close by.

  • We were very intentional in selecting the studio’s location to avoid a warehouse feel that’s common in studios. We choose this location to ensure your clients feel a sense of comfort and quiet luxury when visiting the space.

    If you haven’t been here before and are driving in from out of town, you’ll find the drive brings you through a pleasant combination of winding backroads with beautiful views and wide, easy highways with lighter traffic. The studio is situated in the main commercial district of Richlands, NC, nestled among a row of busy neighboring businesses that share common area maintenance to ensure a consistently well-kept, attractive business environment.

Booking

  • Not at all! Studio rentals are open to all photographers.

  • Absolutely! Just send your client our booking link. Our rental questionnaire includes a box for clients to fill out the name of their photographer. If you have rented with us before and we have your information on file, we will automatically notify you that a booking has been made when you are mentioned in this box.

  • You can! All of our bookings have a flexible cancellation policy which allows, with advance notice, for you to receive a studio credit in the event you need to cancel.

  • Absolutely! Our studio is large enough for more than one photographer to work at a time. If there is a photographer that you love working with that may be having sessions at the same time and you would like to share the space/cost, you are more than welcome to.

  • Yes! If you are staging your own set, please be sure to include enough time in your rental before your session starts for setting up and after your session for tearing down. For simple setups we normally recommend adding a half hour at the beginning and end of your session, and for more complex ones, an hour to two hours before and after your session start and end times. While we have some buffer room inbetween rentals, this timeframe is used by our staff to tidy, vacuum, clean, and sanitize before the next rental, so please do your best to ensure you are fully done by the end of your rental time.


  • Of course! Our studio is the perfect place to capture images when the weather outside isn’t in your favor. Bookings are available online with as little notice as two hours by clicking here. If you don’t see the timeslot you need available or the need is super last minute, please reach out to us using our contact form by clicking here.

  • We understand that flexibility is key.

    • Rental Fees Paid. To provide consideration for the time pulled from our calendar, rental fees paid will not be refunded, regardless of circumstance, but we do allow for flexible rescheduling or cancellation with issuance of a gift card when advance notice is provided.

    • Options. If you need to reschedule or cancel, you have the option to:

      • Reschedule. To reschedule, you can use the rescheduling link at the bottom of your confirmation or reminder email.

      • Cancel & Have a Gift Card Issued. To cancel and have a gift card issued, simply respond to your email confirmation/reminder.

      • These options are available as long as you are within the timeframes available for changes below.

    • Timeframe Available for Changes. The timeframe available for changes (rescheduling or cancelling with issuance of a gift card) varies based on the amount of time that has been blocked out of our calendar to hold your date and time.

      • 30-Minute, 1 Hour & 2 Hour Rentals. Can be rescheduled/canceled with issuance of gift card up to 2 hours in advance.

      • 3-Hour & 4-Hour Rentals. Can be rescheduled/canceled with issuance of gift card up to one day in advance.

      • 5-Hour & 6-Hour Rentals. Can be rescheduled/canceled with issuance of gift card up to two days in advance.

      • 7-Hour & 8-Hour Rentals. Can be rescheduled/canceled with issuance of gift carde up to one week in advance.

      • Event & Bridal Suite Rentals. Please refer to your contract details for exact rescheduling/cancellation options.

    • Timeframe When Rentals are Locked in Place. As there is very little chance of reopening dates for booking once the timeframes below have been reached, rentals are ineligible for changes to date or time at the timeframes listed below. This means that the rental timeslot will remain reserved and available for you to use, and no gift card will be issued even if you do not use the space.

      • 30-Minute, 1 Hour & 2 Hour Rentals. 2 hours before your rental start time.

      • 3-Hour & 4-Hour Rentals. 24 hours before your rental start time.

      • 5-Hour & 6-Hour Rentals. 48 hours before your rental start time.

      • 7-Hour & 8-Hour Rentals. One week before your rental start time.

      • Event & Bridal Suite Rentals. Please refer to your contract details for exact rescheduling/cancellation options.

  • All rental reservations include a 30-minute buffer between bookings to give our staff time to pick up equipment, sanitize surfaces, and thoroughly clean the studio. To keep things fair and consistent for everyone, photographers are not permitted to use that buffer time when they have back-to-back reservations.

    If you’d like to schedule a back-to-back rental with one you already have, use the “Submit a Request” link at the bottom of our booking pages. Choose the additional time you want, and our staff will review the request to confirm there’s no overlap with other bookings. Once approved, you’ll receive an email with instructions to complete your reservation.

  • To ensure a quick and easy flow for cancellation and rescheduling requests, please always use the rescheduling and cancel links provided in your rental confirmation and reminder emails. Can’t find the email? This information is also included in your calendar invite for the rental, making it simple to review and make adjustments on your own. We do not accept rescheduling or cancellation requests via messaging platforms or regular email, as those channels make it very easy for requests to be missed.

  • To ensure fairness to all renters, we do not allow use of time that has not been booked or paid for. If you are scheduling two rentals back-to-back with a 30-minute buffer in-between, please plan to grab a coffee/take a short break in between.

    Want to remove the break between bookings? Use the “Need a different time? Submit a request” option on our booking pages to request to book directly before or after a rental you already have. For rental extensions under 30 minutes, please send us a message.

    What happens if I use that time anyways? Our goal always is to ensure a wonderful environment for not only you but your clients, so please be sure to pay attention to the clock. To ensure your clients have a wonderful experience, we limit as much as possible reminding you about timing, but you will have a balance due at the end of your rental for the difference.

General Rental Details

  • More than just renting a blank space, we are a full-service rental studio that provides a comprehensive range of professional resources, equipment, and support to bring your creative vision to life. Our rentals include:

    • Inventory. The use of our inventory system is included with your rental, giving you access to more than 700 available items for your shoot. Please note that certain oversized, single-use, rare, fragile, or particularly dirt-prone items may incur an additional fee.

    • Setup. This includes pulling requested inventory items and preparing up to two backdrops for your session. For fabric backdrops, our staff will hang and carefully steam them so they are ready for you when you arrive.

    • Lighting. Our rentals include use of our continuous lights. Three smaller continuous lights are provided for use at the set areas and the seamless backdrop station, offering flexible, even illumination. For the cyclorama wall, two larger, more powerful stationary lights are supplied to deliver strong, consistent coverage.

    • Beverage Station & Refreshments. Our studio also provides complimentary refreshments, with a beverage station and a beverage cooler consistently stocked with bottled water, juice boxes, and a variety of sodas for you and your clients.

    • Clean Up. Skip the time needed to clean up — our staff handles all cleanup for you, including glitter, confetti, and cake smashes. Please note, however, that glitter and confetti are permitted only at our seamless paper station.

  • All of our rentals include exclusive use of the studio and you are welcome to use any areas of the studio (with exception of areas dedicated to our staff) — from installed sets, the cyclorama wall, and seamless paper station. While photographers are welcome to make a reservation together, we only take one rental per time slot.

  • Our studio was carefully designed to ease the transition from natural light to studio work. With two large front window/door units and complimentary continuous lighting that produces a more natural-feeling artificial light when needed, our space is ideal — not only for seasoned studio photographers, but also for those just beginning their journey into studio photography.

  • A lot! That’s something that makes our studio so unique and we cater to both natural light photographers and photographers with advance lighting skills.

    For natural light photographers with little to no lighting experience, our studio provides soft natural window light with available aide of continuous lighting to ensure images can be captured with ease.

    For photographers with advanced lighting experience, our studio has been designed to give creatives full lighting control and provides access to a wide range of lighting capabilities from blackout panels and curtains for the windows, V-Flats, gels/masks and so much more.

  • We do! With a collaborative atmosphere bringing together the resources of multiple photographers, our studio is able to provide creatives with the latest in technologies and photography tools, providing a place to learn and experiment with flagship products from companies like Godox, Nikon, V-Flat, Neewer, and MagMod.

  • Our studio is always fully staffed, and you and your clients are warmly greeted upon arrival so you immediately feel welcome, comfortable, and genuinely appreciated. This attention to hospitality ensures that even if your clients arrive before you, they will be met with open doors, personally welcomed by our attentive team, offered refreshments, and shown a comfortable place to relax while they wait.

    Throughout your session, our staff is in the break room or office attending to administrative tasks, but we are ready to assist whenever you need us. Customer service is our top priority, and our team is available to provide support at any time. Need help? Three easily accessible call buttons are installed in the studio to make it quick and simple to reach us during your rental.

  • Maintaining a clean and safe environment is super important to us. In addition to regular cleaning and availability to hand sanitizer provided in the studio, a 30-minute buffer is placed between each rental to allow time for our staff to vacumn and sanitize. For hard surface items, like table tops and touch props, items are cleaned with Clorox wipes. For fabric surfaces like couches, client closet items, and blankets, items are sprayed throughly with Lysol spray between each use.

  • No, we do not record any social media or video content during rentals unless a photographer requests it, as we know how important it is that you have full control of any content captured of your clients during your rental. The content shared on our IG pages is normally submitted directly from the photographers renting our studio or are clips from content we capture from studio-sponsored events.

  • You can! If paying by credit card or Apply Pay, our payment system requires a staff login to ensure gratuity left goes directly to the staff member who helped you during your rental.

  • If there is a chance you may go over your rental time, please let our staff know. As long as there is not an incoming rental, we are always happy to extend time as needed!

    The rate for time extensions is $20 + tax per 15-minutes and can be paid via credit card at the end of your rental.

  • We recommend planning on changing in the restroom which is equipped with a hanger on the back of the door to hang clothing while you’re here. A full length mirror is located directly outside of the restroom door.

  • Please let our staff know immediately and be understanding that we may ask for you to cover the original cost of the item that is broken before you leave, especially in cases of negligence or misuse where the cost of the item exceeds $25.

    How do we determine the cost? With every item within our inventory system, we maintain the receipt to ensure we know the original cost of every item.

    Why let us know? Most importantly, because other renters may need that item and being able to efficiently communicate with the person who has it reserved saves everyone a lot of stress and time. We are very diligent about cleaning and inventorying the space after every rental, so it usually doesn’t take us long to locate missing items and determine who last had them. We truly don’t mind when things get damaged because we understand accidents happen, but what disappoints us most is when people try to hide damage or fail to be honest with us. Clear, timely communication shows you respect the studio and the important role it plays for the local creative community. Breaking something won’t automatically end your access to the space, but hiding it or being untruthful will jeopardize future bookings and trust.

  • We do and any items found to be left behind are kept for up to 30 days in our lost and found. Please be sure to call or message us if you think you may have left something behind as soon as possible.

  • We do and we planned ahead! The studio has been outfitted with two independent HVAC units to ensure if one becomes inoperable, we have an additional unit to act as a backup.

  • Our cyclorama holds up to 24 people comfortably for photos. If you have a rental where you expect over 10 people, please be sure to send us an email before your rental to let us know.

  • Please don’t enter the studio until 15 minutes before your rental to allow time for the rental before you to back up and depart.

  • We understand how important your relationship with your clients is and the pressure that can come from using a space that’s visibly branded with another photographer’s name. That’s why the studio is clearly identified as a co-working rental photography studio and intentionally contains no resident photographer. The only places you might see a photographer’s name on-site are the TV when it’s displaying upcoming studio-hosted events and in our employee-only breakroom, where frequent renters may, if they wish, display awards or personal items out of client view. All other collateral is checked for between rentals — yes, even business cards discreetly left in the baby changing station — and removed by our staff so you maintain complete control over the materials your clients encounter.

  • Your success is our success and we love to share! If you have a post that you are sharing with images from the studio, please don’t hesitate to collab, tag or send it to us!

    Instagram is our primary social media platform. Below is how we share posts on our IG page via the panels they are displayed on:

    • Primary Panel

      • Inviting Us As a Collaborator. You’ll see this option when tagging a profile on your post and allows for multiple profiles to be displayed as posters of the post. Adding us as a collaborator ensures that our post is shown on the primary panel of our IG page.

      • Sending Us Images. This is normally done by sending us galleries. We take some of the images from these galleries to create IG reels that we call ‘photo drops’ to highlight the photographer and their images.

    • Reshare Panel

      • Tagging Us in a Post. Anytime we are tagged in a post, we always make sure to reshare it as well.

      • Sending Us Your Post Via Messenger. If you would prefer not to tag us, please know you can always send us a message with your post to make sure that we see it so we can reshare.

      • Seeing a Post in Our Feed. If we see a post in our feed that was taken in the studio, we always reshare it, but please know IG’s feed doesn’t always show us every post, so sending it to us by messenger is always recommended.

    • Stories

      • We always share any and all posts that we can in our stories and our monthly highlight posts.

    • Boudoir Posts: Please know you’re work is absolutely beautiful, but as we do have a lot of followers of different age groups, we do limit the number of boudoir posts we share an collaborate on.

    Have a gallery you would like to share? Please feel welcome to send it our way! We love featuring images from submitted galleries on our social media and website, always including proper tags and full photographer credits.

  • There are a few:

    • Aggressive, violent, or volatile behavior, especially toward our staff.

    • Failure to report broken, stained, or damaged items.

    • Theft.

    • Intential disregard for the safety of your clients.

    • Repeated damage to the cyc wall due to a failure to communicate with your clients.

    • Blantant disregard for studio rules.

    • Outside boudoir or nudity.

    • Repeated attempts to leave branded material behind in the studio.

Pets & Session Types

  • Dogs and cats are always welcome. The only thing we require is an up-to-date rabies vaccination.

    The only exception? Dogs that have been deemed dangerous or have a history of biting other animals or humans.

  • Our studio is perfect for almost any type of indoor session, including senior photos, in-door lifestyle, bridal portraits, fashion photography, modeling, family portraits, cake smashes, couples, branding, and milestones.

  • We require a PVC mat to be used for cake smashes to help ensure little ones are on an area that has been sanitized while ensuring a fast and easy clean up afterwards. If you are planning on doing a cake smash, please be sure to include a note when booking or reserve a PVC mat from our inventory system at least 24 hours before your rental.

  • You can! We do have a refrigerator in our breakroom to store a cake if needed. Just send us a message to let us know when to expect someone.

  • We do! The studio is outfitted with white curtains for the front doors to allow for more privacy while providing more natural light to filter through, but we do have a few restrictions:

    • Our studio is not a fit for boudoir sessions centered around full nudity. We recommend only booking the studio for sessions where your client will be wearing lingerie.

    • Under no circumstance do we allow for any photos to be taken outdoors in nudity or in lingerie.

    • We do not allow dangerous practices/techniques that have a potential to cause harm as we understand how crucial it is to have experts who are experienced in these techniques. As vetting renters for experience is outside our control, we do limit these practices to ensure a safe environment for everyone in the studio.

    • Rentals involving pornography or persons under the age of 18 is strictly prohibited. We reserve the right to confirm age prior to any rental for boudoir sessions.

Sets & Inventory System

  • Absolutely! In fact, we encourage it and we have a whole online system dedicated to make reserving and ensuring availability of items super easy for you!

    Some of our items are stored offsite or are currently used in sets, so this allows for you to know exactly what is available so you can have the items you need while you’re here. Based on availability, our staff will also pre-set items for you, like fabric backdrops, as much as possible to make it easier for you to focus on what you love!

    You can view our online inventory system by clicking here.

  • No, featured curated installed sets must stay in place, but there is always plenty of room in the studio to build your own set.

    With Featured Installed Sets, No
    While at times these sets can seem so simple, in actuality, these sets are intentionally intricate and often contain delicate stabilizing features that are very time consuming to cross reference and correct.

    With Quick Sets, Yes
    These sets are designed to provide you with full control while cutting down some of the time needed for a full setup.

    Why do you limit moving items out of sets?
    Because the experience that you and your clients have matters tremendously to us! We genuinely strive to always ensure you arrive at a space that is thoughtfully prepared and fully ready for your creative work, without the distraction or disruption of our staff scrambling to put things back in their proper place. What we have learned is that is very easily overlook things that are out of place, missing or even in an orientation that doesn’t make sense, creating circumstances where imagery is taken that cannot be easily corrected or fixed. Your help in keeping things where they are helps us to maintain an exceptional experience not only for you but also for every person who comes in after.

    Large Furniture Items
    For two person lifts, like couches or items that are part of a set structure, two people are scheduled ahead of rentals to ensure items are safely moved, so please be sure to use our inventory system and send us an email if you would like to use any larger items.

  • They do! Our inventory is constantly expanding and sets change out every two months. In addition to always having a minimum of three staged sets, we ensure that at least 12 feet of open wall space is available (either our cyclorama wall of our trimmed wall) for you to create your own. You view current sets available in the studio by clicking here.

  • Absolutely! In fact, we encourage it. Our inventory system is not only designed to help us manage stock, but it’s built as a unique creative tool to give you and your clients even more control over your shoots, streamlining choices while supporting imaginative decisions.

  • Absolutely! We love helping creatives with design sets and bringing ideas to life. When you send over inspiration pictures, we’ll provide a curated selection of recommended items to make reserving from our inventory system simple and efficient. For inspo photos that include specific lighting techniques, we’ll also preset the lighting so setup is quick and straightforward.

  • To help creatives save valuable time and work more efficiently, we provide the following services to renters free of charge:

    • Pulling of Inventory Items. Our staff will pull out items requested through our inventory system and have them ready for you before your arrival.

    • What We Setup For You. For fabric, seamless paper, and poly paper backdrops requested from our inventory system, our staff will pull and prepare up to two backdrops before your arrival. Just please be sure to submit these requests at least 24 hours before your rental.

    • Cake Smashes. Our staff will preset your cake smash setup and clean up after your departure. (Yes, you can leave the mess!)

  • You’re welcome to arrive 15 minutes before your scheduled rental, but please keep in mind that a lot is happening between bookings — pickup, vacuuming, sanitizing, cleaning, and presetting. Although it may feel like there’s ample time, those minutes pass quickly. If your set requires significant time to build or dismantle, we strongly recommend including both setup and tear-down within your reserved rental window.

Workshops & Styled Sessions

  • It is! We have a strong community focus and provide our studio free of charge for events and gatherings designed to bring the creative community together. (i.e. Events where multiple photographers are involved or events where multiple models are involved.) These are normally events that are open to the local creative community and are targeted to involve no less than five creatives. While not every submission can be approved, please don’t hesitate to reach out if you have an idea of upcoming meeting in mind and are in need of a space!

    To ensure fairness to all of our renters, we don’t provide our space complimentary for sessions where only solo creatives will be involved.

  • You sure can! Have an idea in mind? Click here to learn more.

  • Absolutely! Education is at the core of what we do, and we have a fantastic workshop program that makes it incredibly easy for educators to host engaging sessions while ensuring that they are compensated for their valuable contributions. If you're interested, click here to learn more about our offerings and how you can get involved!

Events

  • The studio is ground level and directly connected to the parking lot providing handicap accessible access. Parking is free.

  • Absolutely! Our goal in creating this space was not only to provide a place for photographers to rent, but to also provide a place for creatives in the community to connect, gain new friendships, and find the support they need. So whether you’re new to the area and looking to make some new friends who share your passion, a creative looking for some new content or education, or a current photography group looking for a place to hold your meetings, please know there is always a place for you here in our studio!

  • With the exception of studio content days, no. Anyone coming with you will also need a ticket, too.